TO: Swedish Medical Center, Patient Accounting Customer Service
FROM: Jeanne Sather
RE: Bill with date of service 8/27/07 (see attached)
DATE: April 17, 2008
I believe that the attached bill is in error.
I called my insurance company, WSHIP, yesterday, and spoke to a woman named Jackie. She told me that WSHIP has not received a claim from you for that date of service in this amount.
She said there was a claim from Dr. Eulau, my radiation oncologist, with that date of service, for $191, and that claim was paid.
The bill also does not say which doctor's services the bill is supposedly for, and I would like an explanation of the term "ongoing outpatient care"--are you saying that I had a doctor's appointment on that date?
In any case, feel free to call WSHIP for confirmation.
As far as I can tell, I do not owe this amount, and I will be sending a copy of this letter to the Better Business Bureau.
CC: Better Business Bureau
@ Jeanne Sather 2008.
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